Terms and Conditions

Please read these Terms and Conditions (hereinafter: the “Terms”) carefully before browsing the Website as a user or submitting any request through the Website. By merely accessing and browsing the Website or completing the form to submit a request, you are deemed to have accepted the Terms. In any case, by doing any of the above, you expressly declare that you have read, understood, and accepted the Terms and agree to be bound by them. If you do not agree with all or part of the Terms, you must not access the Website or submit any request.

Within the context of these Terms, the use of the words “we”, “us”, “our”, and related expressions refers to Tinos Beyond. The terms “you”, “your”, and related expressions refer to each user of the Website, whether simply browsing or submitting a request for third-party services via Tinos Beyond (hereinafter: the User).

We reserve the right to revise, change, update, or amend these Terms at any time. You are solely responsible for reviewing this page regularly to be informed of any modifications or updates and to ensure you agree with any changes made. Your continued use of the Website after changes have been made constitutes your acceptance of those changes.

If you leave the Website or are redirected from it to a third-party website or application, you will no longer be governed by these Terms.

You may copy, print, or download the Terms by clicking [here].

The Terms were last updated on June 3, 2025.

2. GENERAL TERMS

2.1. ACCESS TO THE WEBSITE

You may freely browse and use the Website, including submitting requests (see section 3 below), provided that you fully and continuously respect and comply with these Terms and Conditions.

Specifically:

You agree that any use of the Website by you or others accessing it via your internet connection will not be illegal, unfair, or offensive to us or any third party.
You must not use the Website, including the request submission form, to send, publish, or disseminate content that is illegal or harmful, threatening, offensive, harassing, defamatory, abusive, obscene, slanderous, hostile, inaccurate, racist, nationalist, discriminatory, harmful to minors in any way, or generally harmful to third parties.
You must refrain from infringing on any third-party rights, such as privacy rights, personal data, personality rights, intellectual property rights, trade secrets, or other confidential information, including using third-party data or information without proper authorization.
You must not compromise the integrity of the Website and in particular:
- misuse the Website,
- introduce malicious or technologically harmful material,
- attempt to gain unauthorized access to the Website, the server where it is stored, or any server, computer, or database connected to it,
- launch any form of attack against the Website, including but not limited to denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks.
You must refrain from any data scraping, mining, or extraction activity concerning the content of the Website by any means, unless you have obtained our prior written consent.

You are also responsible for ensuring that any third parties who access the Website using your internet connection are informed of and comply with these Terms.

2.2. HYPERLINKS

If you are the administrator of a third-party website, you may place a hyperlink to the exact URL of our homepage (www.tinosbeyond.com), provided that you do so in a lawful and fair manner and without damaging our reputation or deriving any unfair advantage from it. You must refrain from placing hyperlinks in a way that suggests any form of connection, endorsement, or support by us for your website, its content, or any products or services it may offer, where no such relationship exists.

You must also ensure that the hyperlink to our Website opens in a new browser window. Framing (embedding the Website within another site) and deep-linking (linking to internal pages) are prohibited. We reserve the right to withdraw this hyperlink permission at any time and without notice.

If any part of our Website contains hyperlinks to other websites or resources provided by third parties, these links are provided solely for your information and convenience. We have no control over the content of such third-party websites or resources, and we accept no responsibility—explicit or implied—for any loss or damage that may arise from their use. This includes, but is not limited to, issues related to the level of privacy protection they offer, the accuracy and correctness of their content, or their functionality and availability.

By choosing to follow any third-party links provided within our Website, you acknowledge that you do so at your own risk and responsibility. We recommend that you carefully read the legal notices (such as Terms of Use, Privacy Policies, and similar legal documents) on those websites and stay informed about any changes or updates before using them.

2.3. DISCLAIMER

The content, material displayed on the Website, and the features offered—including the directory of available services and the option to submit requests—are provided “as is,” without any guarantee as to their accuracy, completeness, effectiveness, or timeliness. Accordingly, we disclaim all liability for any direct, indirect, or consequential loss or damage (including, but not limited to, loss of income/revenue, business, profits/contracts, expected benefit, data, goodwill, or time) arising from or related to the Website or the use, inability to use, or the results of the use of our Website, or any material and content posted on it, including the request submission form.

Furthermore, we are not liable for the actions or omissions of third parties, especially unauthorized interference by third parties in the information available on our Website, and we disclaim any responsibility for such incidents.

We are not responsible for any technical issues you may encounter when attempting to access or browse the Website that relate to your equipment or its compatibility with the Website. While we make every effort to ensure that our Website is free of viruses or defects, we cannot guarantee that using the Website or any website accessible through it will not cause damage to your equipment. We disclaim any liability for such damage. You are responsible for ensuring that you have suitable equipment to use the Website and for protecting your systems from anything that might harm them.

We are not liable for any loss or damage you may suffer due to DDoS attacks, viruses, or other technologically harmful material that may infect your computer equipment, software, data, or other proprietary material as a result of using the Website or downloading any content from it or any website linked to it.

We reserve the right to withdraw, restrict access to, or modify in whole or in part the services, features, and functionalities provided on our Website, as well as the right to offer new services and/or features, without prior notice. From time to time, access to certain parts of our Website or the entire Website may be temporarily or permanently unavailable.

The Terms are drawn up bilingually in Greek and English. The Greek version shall be binding.

3. DESCRIPTION AND SPECIFIC TERMS FOR SUBMITTING A REQUEST

The Website gives you the option, if you so wish, to submit a request to Tinos Beyond, expressing your interest in receiving suggestions from Tinos Beyond for one or more travel-related services lawfully provided by independent third-party entities/businesses with whom we selectively collaborate under an external and independent cooperation status (hereinafter: the “Partners”) and for which Tinos Beyond may act as an intermediary in booking such services on your behalf (concierge services).

The submission of a request for our intermediation in the booking of one or more services provided by third parties is carried out based on the following steps:

Visiting the section of the Website titled “Concierge Services” located at www.tinosbeyond.com/services.
Selecting one or more categories of available services offered by our Partners from the drop-down menu.
Completing the required information and data needed by Tinos Beyond to manage your request and propose suitable services based on it (e.g., full name, email address, phone number, desired dates, number of guests, and a description of preferences, goals, and expectations via a free-text input field).
Explicitly accepting these Terms and Conditions, the Privacy Policy, and providing consent for data processing through clear affirmative action (e.g., ticking the relevant checkboxes), confirming you have reviewed them.
Submitting your request by clicking the corresponding button. Submission of the request is free of charge. Requests cannot be revoked through the Website.
Receiving written communication from Tinos Beyond within a reasonably short period, via email or messaging application, at the contact details you provided. This communication includes a description, features, terms and conditions, and total cost of the suggested services matching your request specifications to be provided by third-party Partners, as well as the cost of our mediation service. It also contains a proposal for entering into a service agreement with us for the provision of mediation services involving the selection of third-party services and the booking/order on your behalf.
Written confirmation from you accepting our mediation services for the proposed Partner services, acceptance of the terms of the mediation service agreement, and payment of the applicable fee for our services via payment request (Payment Link service).
Completion of the mediation through the booking/order of the proposed services on your behalf.

By submitting the request, you declare, acknowledge, and accept that:

You are at least 18 years old on the date of submission or have reached the legal age of majority as defined by any applicable foreign law.
The request is submitted at your sole responsibility. You are solely responsible for making all necessary arrangements (technical or otherwise) to access the Website, submit the request, receive our written communication, and complete all steps leading to the conclusion of the service agreement with us.
All information and data you provide are true, complete, and accurate, relate to you personally, and pertain to the planned trip. All details are sufficient and appropriate to enable us to propose suitable travel services aligned with the specifications you indicate. You must promptly notify Tinos Beyond of any changes to this information while awaiting our proposal.
You will only submit information that is reasonably necessary for us and/or our Partners to process your request and refrain from providing any irrelevant or unnecessary data unrelated to the requested services.
The presentation on the Website of the request form and of available services provided by our Partners constitutes an invitation to you to submit a proposal (invitatio ad offerendum) to us for the conclusion of a mediation services agreement with Tinos Beyond for organizing and booking third-party Partner services on your behalf. It does not constitute a binding offer for a contract. Tinos Beyond reserves the right to reject requests, does not guarantee a response to all submissions or communications, and may at its sole discretion determine whether and to what extent to process a given request.
Any proposal we send in response to your request will include a description and characteristics of the suggested third-party services that, in our view, match your travel criteria. However, we do not provide any guarantee of meeting specific expectations or achieving any particular quality outcome through the provision of services by our Partners.
The booking/order of the suggested services by Tinos Beyond on your behalf is carried out only after a separate service agreement is concluded between you and Tinos Beyond. This agreement will outline the terms and conditions of our mediation services, including a detailed description, features, and costs of the services offered by the Partners, as communicated in writing.
The suggested services are not provided by Tinos Beyond but by third-party Partners. Tinos Beyond provides you with (a) a curated selection of service suggestions from Partners based on your request and (b) mediation services for the booking/order of those services on your behalf. The suggested services are fully governed by the terms and conditions set by the respective Partners, with whom you enter into a direct agreement for the provision of such services.
Payment for the services provided by Partners is made directly by you to the Partner(s) without any involvement on our part. You are solely responsible for ensuring payment under the terms set by the Partners, including any prepayment or deposit requirements. The Partners bear sole responsibility for the provision of their services and the applicable terms. Tinos Beyond assumes no liability for the services provided by the Partners.

4. PERSONAL DATA

We process data that you submit to us and that relate to you within the framework of submitting a request through the Website, in accordance with the Privacy Policy we apply, which you can read here.

5. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights, including copyrights, designs and models, trademarks, distinctive signs, and patents that protect the appearance, code, graphical user interface, and underlying technology of the Website itself and/or its contents and material published, displayed, or otherwise contained therein — such as, by way of example, trademarks, trade names, titles, and logos distinguishing and representing Tinos Beyond and the services it offers and/or the website www.tinosbeyond.com, photographs, images, videos, graphics, and texts of the Website, databases, as well as the Website’s operational design and the catalog of proposed services and provided capabilities — constitute protected intellectual property of Tinos Beyond. They enjoy legal protection under Greek, European, and International Intellectual Property and unfair competition laws, and Tinos Beyond retains all rights thereto.

The publication of these materials does not in any way constitute a transfer or grant of a license or right to use any of the aforementioned protected items and distinctive features on the part of Tinos Beyond to any visitor or User of the Website. Therefore, strict prohibition applies against copying, reproduction, downloading, uploading, posting, public display, transmission, or distribution of the Website’s content and material or the Account you may lawfully have, in whole or in part, by any means or method, for commercial or any other purposes without the prior written consent of Tinos Beyond.

Furthermore, by these Terms, we expressly exercise the right under Article 21B§1 of Law 2121/1993 to restrict text and data mining as well as the use of the Website’s content for the development and training of generative Artificial Intelligence models.

The verbal indication “Tinos Beyond,” the Tinos Beyond logo, and various other distinctive signs appearing on the Website are the commercial property of Tinos Beyond.

6. ENTIRE AGREEMENT, APPLICABLE LAW, AND JURISDICTION

These Terms and any documents explicitly referring to them as applicable (such as the Privacy Policy) constitute the entire agreement between any User and the Website. You and Tinos Beyond agree that any claim arising from or related to the Website and the submission of requests through it will be governed by Greek Law and will be subject to the exclusive jurisdiction of the courts of Syros, Greece.

7. CONTACT US

The Website administrator is Tinos Beyond, Zanakh Alavanou Street, No. 34, Postal Code 84200, Tinos, Greece, Tel: +30 6975623286, Email: info@tinosbeyond.com.

If you have any questions or comments regarding these Terms and/or the Website and/or Tinos Beyond, please do not hesitate to contact us:

By email at info@tinosbeyond.com
By phone at +30 6975623286

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